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1.
West point : the cheating incident -a / Leonard SchlesingerDisponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: S2 SCHL1 (1). :

2.
Realize your customers' full profit potential / Alan Grant, co-aut. Leonard SchlesingerNível de conjunto: Harvard Business Review, Vol. 73, nº 5 (1995), p. 59-72Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :

3.
Putting the service-profit chain to work / e outros James Heskett, co-aut. Thomas Jones, co-aut. Gary Loveman, co-aut. W. Sasser, co-aut. Leonard SchlesingerNível de conjunto: Harvard Business Review, Vol. 72, nº 2 (1994), p. 164-174Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: DR (1). :

4.
Managing behavior in organizations. text, cases, readings / Leonard SchlesingerNível de parte analítica: Rondell data corporation • Managers with impact : versatile and inconsistent • Roger clarke -a • Action planning and implementation : a manager's checklist • West point : the cheating incident -a • Putting excellence into management • Management system. the language of organizational character and competence • Road to hell • Genrad, inc. -a • Hausser food products company • Giving and receiving feedback • Sturdivant electric corporation • Understanding individual behavior in organizations • Framework for analyzing work groups • Mitsubishi corporation -a : organizational overview • Mitsubishi corporation -b : americanization at mic • Organization design • Slade company • Sources of social power • Integrative model of organizational dynamics • Power, dependence and effective management • David alpert -a • David alpert -b • Product management at united brands • Process observation • Some preliminary thoughts on action planning and implementation • Frank mason -b • Frank mason -a • Managing your boss • Understanding communication in one-to-one relationships • Quaker steel and alloy corporation • Peter olafson -b • Peter olafson -a • James edwards -b • James edwards -a • Acton-burnett, inc. • Nuclear tube assembly room • Visa international : the management of change • Textile corporation of america • Bancil corporation • Elizabeth best -a • Elizabeth best -b • Elizabeth best -cPublicação: Tokyo : Mcgraw-hill, 1983Descrição: 684 p.Disponibilidade: :
Biblioteca ISPA Retirado temporariamenteCota: S2 SCHL1 (1).

5.
Action planning and implementation : a manager's checklist / Leonard SchlesingerDisponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: S2 SCHL1 (1). :

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