000 00597naa a2200169 4500
001 94399
090 _a94399
100 _a20040322 y0pory5003 ba
200 1 _aStrategic approach to managing product recalls
_fN. Smith, co-aut. Robert Thomas, co-aut. A. Quelch
461 1 _aHarvard Business Review
_vVol. 74, nÂș 5 (1996), p. 102-112
606 1 _aComportamento Organizacional
686 _a3600 - Psicologia Organizacional
700 1 _aSmith
_bN.
701 1 _aThomas
_bRobert
701 1 _aQuelch
_bA.
856 4 _uhttps://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/r7.htm