| 000 | 00574naa a2200157 4500 | ||
|---|---|---|---|
| 001 | 81258 | ||
| 090 | _a81258 | ||
| 100 | _a20040322 y0pory5003 ba | ||
| 200 | 1 |
_aManaging our way to higher service-sector productivity _fMichael Van Biema, co-aut. Bruce Greenwald |
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| 461 | 1 |
_aHarvard Business Review _vVol. 75, nº 4 (1997), p. 87-95 |
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| 606 | 1 | _aComportamento Organizacional | |
| 686 | _a3600 - Psicologia Organizacional | ||
| 700 | 1 |
_aVan Biema _bMichael |
|
| 701 | 1 |
_aGreenwald _bBruce |
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| 856 | 4 | _uhttps://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/r7.htm | |