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| 090 | _a58199 | ||
| 100 | _a20040322 y0pory5003 ba | ||
| 200 | 1 |
_aRethoric and reality of total quality management _fMark Zbaracki |
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| 461 | 1 |
_aAdministrative Science Quarterly _vVol. 43, nº 3 (1998), p. 602-636 |
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| 606 | 1 | _aComportamento Organizacional | |
| 686 | _a3600 - Psicologia Organizacional | ||
| 700 | 1 |
_aZbaracki _bMark |
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| 856 | 4 | _uhttps://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/r7.htm | |