| 000 | 00711naa a2200181 4500 | ||
|---|---|---|---|
| 001 | 57038 | ||
| 090 | _a57038 | ||
| 100 | _a20040322 y0pory5003 ba | ||
| 200 | 1 |
_aDistinguishing between service relationships and encounters _fe outros Barbara Gutek, co-aut. Anita Bhappu, co-aut. Matthew Liao-Troth, co-aut. Bennett Cherry |
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| 461 | 1 |
_aApplied Psychology _vVol. 84, nº 2 (1999), p. 218-233 |
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| 606 | 1 | _aComportamento Organizacional | |
| 686 | _a3600 - Psicologia Organizacional | ||
| 701 | 1 |
_aGutek _bBarbara _ce outros |
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| 701 | 1 |
_aBhappu _bAnita |
|
| 701 | 1 |
_aLiao-Troth _bMatthew |
|
| 701 | 1 |
_aCherry _bBennett |
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| 856 | 4 | _uhttps://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/r7.htm | |