000 00789naa a2200205 4500
001 22999
090 _a22999
100 _a20150506d k y0pory5003 ba
101 0 _aeng
102 _aUS
200 1 _aThe impact of word of mouth and the facilitative effects of social media
_fMichael A. Kamins
327 1 _aVol. 1: Historical and social foundations
463 1 _aThe handbook of persuasion and social marketing / ed. David W. Stewart. - Santa Barbara : Praeger, 2015
_vp. 129-149
606 1 _aPsicologia Organizacional
686 _a3900 - Psicologia do Consumidor
686 _a3920 - Comportamento e Atitudes do Consumidor
686 _a3940 - Marketing e Publicidade
700 1 _aKamins
_bMichael A.
856 4 _uhttps://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/d.htm