| 000 | 00516naa a2200145 4500 | ||
|---|---|---|---|
| 001 | 162521 | ||
| 090 | _a162521 | ||
| 100 | _a20040322 y0pory5003 ba | ||
| 200 | 1 |
_aWhen clerks meet customers _ea test of variables related to emotional expressions on the job _fAnat Rafaeli |
|
| 461 | 1 |
_aApplied Psychology _vVol. 74, nº 3 (1989), p. 385-393 |
|
| 606 | 1 | _aPsicologia Geral | |
| 686 | _a2100 - Psicologia Geral | ||
| 700 | 1 |
_aRafaeli _bAnat |
|
| 856 | 4 | _uhttps://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/r1.htm | |