| 000 | 00609naa a2200145 4500 | ||
|---|---|---|---|
| 001 | 141077 | ||
| 090 | _a141077 | ||
| 100 | _a20040322 y0pory5003 ba | ||
| 200 | 1 |
_aOn the strategic implications of tangible elements in the marketing of industrial services _fJean-Paul Flipo |
|
| 463 | 1 |
_eLexington Books, 1991 _vMassachusetts _vp. 123-134 _tService quality : multidisciplinary and multinational perspectives _013555 |
|
| 606 | 1 | _aPsicologia Organizacional | |
| 686 | _a3600 - Psicologia Organizacional | ||
| 700 | 1 |
_aFlipo _bJean-Paul |
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| 856 | 4 | _uhttps://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/s2.htm | |