000 00615naa a2200157 4500
001 126963
090 _a126963
100 _a20040322 y0pory5003 ba
200 1 _aSummary
_ecustomer services teams
_fRichard Saavedra, co-aut. Daniel Cohen
463 1 _aGroups that work, and those that don't
_ecreating conditions for effective teamwork
_eJossey-bass, 1990
_vSan Francisco
_vp. 398-405
606 1 _aPsicologia Organizacional
686 _a3600 - Psicologia Organizacional
700 1 _aSaavedra
_bRichard
701 1 _aCohen
_bDaniel
856 4 _uhttps://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/s2.htm