000 00661naa a2200169 4500
001 108962
090 _a108962
100 _a20040322 y0pory5003 ba
200 1 _aConsumer satisfaction and perceived quality
_ecomplementary of divergent constructs?
_fJerry Gotlieb, co-aut. Dhruv Grewal, co-aut. Stephen Brown
461 1 _aJournal Of Applied Psychology
_vVol. 79, nÂș 6 (1994), p. 875-885
606 1 _aComportamento Organizacional
686 _a3660 - Comportamento Organizacional
700 1 _aGotlieb
_bJerry
701 1 _aGrewal
_bDhruv
701 1 _aBrown
_bStephen
856 4 _uhttps://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/r7.htm