000 00571naa a2200157 4500
001 101459
090 _a101459
100 _a20040322 y0pory5003 ba
200 1 _aMeasuring customer value
_egaining the strategic advantage
_fHoward Butz, co-aut. Leonard Goodstein
461 1 _aOrganizational Dynamics
_vVol. 24, nÂș 3 (1996), p. 63-77
606 1 _aComportamento Organizacional
686 _a3600 - Psicologia Organizacional
700 1 _aButz
_bHoward
701 1 _aGoodstein
_bLeonard
856 4 _uhttps://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/r7.htm