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The handbook of conflict resolution : theory and practice / Edited by Morton Deutsch, Peter T. Coleman Nível de parte analítica: A framework for thinking about research on conflict resolution training • Managing conflict through large-group methods • Mediation • Teaching conflict resolution skills in a workshop • Cooperative and competitive conflict in China • Culture and conflict • Intractable conflict • Aggression and violence • Learning through reflection • Change processes and conflict • Creativity and conflict resolution : the role of point of view • Creativity and conflict resolution : the role of point of view • The development of conflict resolution skills in children : preschool to adolescence • Personality and conflict • Process and outcome goal orientations in conflict situations : the importance of framing • Self-regulation in the service of conflict resolution • Anger and retaliation in conflict • Judgmental biases in conflict resolution and how to overcome them • Problem solving and decision making in conflict resolution • Intergroup conflict • Persuasion in negotiations and conflict situations • Communication and conflict • Power and conflict • Trust, trust development, and trust repair • Constructive controversy : the value of intellectual opposition • Justice and conflict • Cooperation and competitionPublicação: San Francisco : Jossey-Bass, 2000Descrição: XIII, 649 p.Disponibilidade:
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