Resultados
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381.
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382.
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Sex roles and leadership revisited / Joyce Carbonell Nível de conjunto: Journal Of Applied Psychology, Vol. 69, nº 1 (1984), p. 44-49Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :
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383.
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Sex-related errors in job evaluation : a real-world test / Donald Schwab, co-aut. Robert Grams Nível de conjunto: Journal Of Applied Psychology, Vol. 70, nº 3 (1985), p. 533-539Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :
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384.
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Sex effects in workplace justice outcomes : a field assessment / Dan Dalton, co-aut. William Todor, co-aut. Crystal Owen Nível de conjunto: Journal Of Applied Psychology, Vol. 72, nº 1 (1987), p. 156-159Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :
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385.
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Sex effects in evaluating leaders : a replication study / Dafna Izraeli, co-aut. Dove Izraeli Nível de conjunto: Journal Of Applied Psychology, Vol. 70, nº 3 (1985), p. 540-546Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :
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386.
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387.
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388.
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389.
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Sex bias managerial evaluations : a replication and extension / e outros Lawrence Peters, co-aut. Edward O'connor, co-aut. Jeff Weekley, co-aut. Abdullah Pooyan, co-aut. Blake Frank Nível de conjunto: Journal Of Applied Psychology, Vol. 69, nº 2 (1984), p. 349-352Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :
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390.
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Service quality : multidisciplinary and multinational perspectives / compil. Stephen Brown ; co-aut. Evert Gummesson ; co-aut. Bo Edvardsson ; co-aut. Bengtove Gustavsson Nível de parte analítica: Quality in services and quality in service organizations : a model for quality assessment • Service quality and knowledge production • Quality control in the service firm and consumer learning • Building and maintaining quality in the service relationship • Understanding, measuring, and improving service quality : findings from a multiphase research program • Evolution of research on professional service quality • Development of a personnel selection system for service jobs • Empowering consumers within public human services : the case for civil democracy • Strategy and organization for service • Implementing the integration of customer expectations and operational capability • Service quality and the service delivery system : a diagnostic frame work • Evaluating marketing and operations service qaulity information : a preliminary report • Service quality : multidisciplinary and multinational perspectives : an experimental study of service production ... • On the strategic implications of tangible elements in the marketing of industrial services • Design of chains of actions a prerequisite for the development and design of service strategiesand managerial processes • Development of budget/economy hotels in the united kingdom the consumer's perception of quality • Blueprinting a tool for managing quality in service • Notes on the concept of service quality and economic value • Managing quality in home-care services • Evolution of the services marketing mix and its relationship to service quality • Service quality a holistic viewPublicação: Massachusetts : Lexington Books, 1991Descrição: 350 p.Disponibilidade:
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391.
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Service management effectiveness / compil. David Bowen ; co-aut. Richard Chase ; co-aut. Thomas Cummings Nível de parte analítica: Conclusion : the state of sercice management knowledge • Communication with customers about service quality • Managing interactions between operations and marketing and their impact on customers • Evaluating the role and place of marketing in service firms • Managing relationships with customers : a differentiating philosophy of marketing • Making continual improvement a competitive strategy for service firms • Impact of information technologies on operations of service sector firms • Measuring and managing service quality • Creating personalized service delivery systems • Applying behavioral management techniques in service organizations • Managing human resource issues for high-contact service personnel • Alternative strategies for creating service-oriented organizations • Strategic implications of service technologies • Service technologies : key factors in manugfacturing strategy • Key strategic decisions for service firms • Rethinking strategy for service management • Suppose we took service seriouslyPublicação: San Francisco : Jossey-bass Publishers, 1990Descrição: 414 p.Disponibilidade:
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392.
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393.
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Sequential lineup presentation : technique matters / R. Lindsay, co-aut. James Lea, co-aut. Jennifer Fulford Nível de conjunto: Journal Of Applied Psychology, Vol. 76, nº 5 (1991), p. 741-745Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :
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394.
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395.
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Self-presentation dynamics on overt integrity tests : experimental studies of the reid report / Michael Cunningham, co-aut. Dennis Wong, co-aut. Anita Barbee Nível de conjunto: Journal Of Applied Psychology, Vol. 79, nº 5 (1994), p. 643-658Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :
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396.
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Self-monitoring and trait-based variance in leadership : investigation leader flexibility across multiple group situation / Stephen Zaccaro, co-aut. Roseanne Foti, co-aut. David Kenny Nível de conjunto: Journal Of Applied Psychology, Vol. 76, nº 2 (1991), p. 308-315Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :
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397.
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398.
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Self-efficacy training to speed reemployment : helping people to help themselves / Dov Eden, co-aut. Arie Aviram Nível de conjunto: Journal Of Applied Psychology, Vol. 78, nº 3 (1993), p. 352-360Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :
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399.
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Self-efficacy beliefs : comparison of five measures / Cynthia Lee, co-aut. Philip Bobko Nível de conjunto: Journal Of Applied Psychology, Vol. 79, nº 3 (1994), p. 364-369Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :
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400.
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Self-determination in a work organization / Edward Deci, co-aut. James Connell, co-aut. Richard Ryan Nível de conjunto: Journal Of Applied Psychology, Vol. 74, nº 4 (1989), p. 580-590Disponibilidade: Exemplares disponíveis para referência: Biblioteca ISPA Consulta LocalCota: R7 (1). :
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