TY  - BOOK
AU  - Asher
TI  - Managing quality in the service sector
SN  - 0-7494-1954-7
PY  - 1996///
CY  - London
PB  - Kogan Page
KW  - Psicologia Organizacional
KW  - Organizational Psychology
KW  - 3600 - Psicologia Organizacional
KW  - 3660 - Comportamento  Organizacional
UR  - https://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/s2.htm
ER  -