TY  - GEN
AU  - Gotlieb, Jerry
AU  - Grewal, Dhruv
AU  - Brown, Stephen
TI  - Consumer satisfaction and perceived quality
KW  - Comportamento Organizacional
KW  - 3660 - Comportamento Organizacional
UR  - https://catalogo.ispa.pt/opac/biblioteca/localizacao_doc/r7.htm
ER  -